Commonly Asked Questions

Q: How do I book hire items?

A: Head to the Booking tab in the menu and fill out the easy booking form, you will be contacted asap to confirm availability and discuss your requirements.

Q: Can I book a party during the week?

A: Sure can!

Q: For teepee parties, how far away do you deliver to?

A: An hours travel is generally our limit but your location may not work in with our schedule so we can not guarantee availability - please contact us prior to booking if you are further afield. Delivery is free for Morrinsville township, destinations further afield will incur a travel fee - we try to keep costs to a minimum so please contact us to discuss a quote.

Q: How long does it take to set up a teepee party?

A: It is best to allow a minimum 1-1.5 hours, dependant on size of your party. Experience shows the element of surprise produces a more memorable reaction so where possible, have your intended loved one out of view of the set up process.

Q: Can you do other themes other than what is listed for teepee parties?

A: We love feedback and suggestions - we can not guarantee your 'wish list' but would love to hear your ideas.

Q: Are the themes for all age groups?

A: No - our themes are designed to cater for differing age groups and we have a recommended age guide beside each theme under the 'Themes' tab - we try to offer flexibility & will adapt to your personal requirements where possible for ages 11 and under but our tween themes are only for the specified age or older. Our adult themes are recommended for ages 16 & above.

Q: Do I need to clean hire items before return?

A: No, cleaning is included in our service -  all bedding linen is fully laundered, tents, cushions etc sterilised & costume pieces disinfected. A light rinse of serve ware items is appreciated and will then be fully sterilised by us and we prefer the setup be left as is the next day as we have a specific pack down method - you are welcome to tidy up the area and assign correct bedding & props to each bed to ensure nothing is missing.

Q: How many teepees can I hire?

A: Our limit is 10 and you would need two themes combined. Each theme only caters for 2 to 6 guests, some can stretch to 8, theme dependent. Each teepee requires a minimum of 1 metre by 2 metres in area so please take spacing in to consideration when planning your party. 

Q: Can I have the teepees anywhere in the house?

A: This depends on the layout of your home. An average bedroom will accommodate 3 teepees and living rooms up to 6 but we discuss this once your booking form has been received - we do ask your space is clear of furniture and floor clean prior to our arrival.

Q: What happens if something is broken or stained?

A: We will need to charge for any items unable to be rehired due to damage or being lost. This is stated in our terms and conditions at the bottom of this page.

Q: Can I pay after the event?

A: No sorry. A $25 deposit is required to confirm your booking (non refundable if booking cancelled within 7 days of your event) and remaining total amount must be received either the week of or due date on your confirmation form, no earlier, failure to do so is deemed as a cancellation - we will keep the communication flowing to avoid such scenarios.

 

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